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FREQUENTLY ASKED QUESTIONS

ARTZ offers an innovative solution for watch protection, crafted from a clear Thermoplastic Polyurethane (TPU) film. This film is designed to be applied directly onto watch surfaces, safeguarding them from scratches and minor damages.

Thermoplastic Poly-Urethane, or TPU, is a versatile material that finds application in a range of industries such as textile coatings, wire insulation, and automotive safeguarding. Known for its exceptional flexibility, TPU also provides high optical clarity, which allows it to be virtually unnoticeable when applied to watches.

Absolutely. Once the film is applied, it is designed to be water resistant, meaning it can be exposed to water, including during swimming activities.

Yes, initially there might be some minor water vapor after the film is applied to your watch. However, this is temporary and should dissipate on its own within 2 to 5 days.

No, the film is virtually transparent once applied. It preserves the original appearance of your watch, ensuring that it remains visually undetectable and does not affect the brightness or feel of your timepiece.

Upon receiving your product, we advise against immediate installation. Take a moment to familiarize yourself with the process by thoroughly reading the provided installation guide.

Rest assured, the kit comes complete with specialized tools designed to facilitate the application process. These tools, along with detailed instructions, are integral to ensuring a successful installation. For a comprehensive step-by-step guide, please navigate to the SERVICES section and select the INSTALLATION GUIDE to access tailored instructions for applying the film to your watch.

Our watch protectors are meticulously designed to match the exact specifications of a wide range of original watch models. Each protector is tailored to fit its corresponding watch model perfectly, ensuring a precise fit.

To find the protector that matches your specific watch model, you can use our search function to locate the exact match. If for any reason you're unable to find a compatible protector for your watch, our customer service team is readily available to assist you. Simply reach out, and we'll help you find the perfect fit for your timepiece.

We offer a comprehensive one-year after-sales service and technical support package with every purchase. Should you face any quality concerns or encounter difficulties during installation after you've bought our product, you can reach out to us at any time. Our dedicated support team is committed to assisting you and will work diligently to address and resolve your concerns to your satisfaction.

If you accidentally damage the protector while handling or applying it, there's no need to worry. Each kit comes equipped with an extra protector to cover such incidents. Spare protectors are included to ensure you can quickly replace any damaged ones without hassle.

Yes, our protectors are crafted from environmentally friendly Thermoplastic Polyurethane (TPU) materials. These materials are carefully selected to align with environmental sustainability practices. ARTZ protectors adhere to all relevant environmental standards and have obtained the necessary certifications, guaranteeing both safety and reliability for our customers and the environment.

ARTZ watch protectors are constructed from premium-quality TPU materials, which are renowned for their exceptional durability and resistance to abrasion. These protectors have been subjected to rigorous multi-layer testing, resulting in a product that not only maintains high transparency but also provides superior protection against scratches. When it's time to remove the protector, you can do so without any concern for adhesive residue—it leaves no trace of glue behind, ensuring your watch remains pristine.

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